Job Description
Operations Team Lead - India & China
Requisition ID: 5396
Job Location: Gurgaon - India
Category: Financial Services
Job Type: Full Time
Working Mode: Fully On-Site
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About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.
Grow a Career. Build a Future
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success.
And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching recent heights as one team, always delivering for the good of our customers.
Job Purpose
Operations team leader is responsible for overseeing day-to-day operational activities related to payment allocations, invoice acquisitions, loan document management, query resolution and reporting. The role ensures accuracy, compliance, and timely processing of transactions while guiding and supporting team members to meet departmental objectives and service standards
Key Responsibilities
- Supervise and manage daily operational activities for India Operations, ensuring adherence to SLAs and internal controls.
- Ensure allocations of dealer payments, contract conversion and extension requests are completed within SLA.
- Oversee accurate processing of loan documents within the system.
- Manage invoice acquisition
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