The prospect

As an Assistant Director Intranet Manager, the individual will be responsible for the day-to-day execution, optimisation, training and governance of the intranet. The role will focus on ensuring the platform operates effectively, consistently, and in alignment with the firm’s strategic direction, while enabling improved user experience, content quality, and measurable engagement.

The role will work closely with global and regional stakeholders to translate strategic priorities into practical intranet enhancements and operational delivery.

Your key responsibilities

Product optimisation and platform management
- Support continuous optimisation of the intranet experience, working with relevant teams to enhance UX and user journey enhancements
- Drive CMS and authoring improvements to improve usability and content quality
- Ensure the platform operates reliably and consistently across regions and use cases

Backlog and delivery management
- Manage the intranet backlog, including intake, prioritisation, and tracking of enhancements




- Coordinate dependencies across teams and stakeholders to support effective delivery
- Maintain visibility of roadmap progress and key priorities

Analytics and insight translation
- Support interpretation of intranet analytics and performance data
- Translate data insights into practical, actionable recommendations
- Contribute to reporting that informs optimisation, engagement, and content strategy decisions

Governance and standards
- Support channel governance frameworks, ensuring effective and consistent use of the intranet
- Reinforce content standards, best practices, and publishing guidelines
- Work with stakeholders to improve adherence to governance expectations

Stakeholder support and escalation management
- Act as the first point of escalation for intranet-related enhancement requests
- Provide day-to-day enablement, guidance, and support to content authors and stakeholders
- Facilitate resolution of issues im

📌 Intranet Manager (Delhi)
🏢 EY
📍 Delhi