Key Responsibilities
ServiceNow Development & Configuration
- Design, configure, and develop ServiceNow solutions specializing in IRM, TPRM, and SecOps modules.
- Build and maintain workflows, Flow Designer flows, business rules, client scripts, UI policies, and integrations.
- Apply ServiceNow best-practice customization while ensuring platform performance, scalability, and security.
- Support ServiceNow upgrades, patching, and regression testing activities.
IRM & TPRM Responsibilities
- Implement and enhance Operational Risk, IT Risk, Compliance, Audit, Issue Management, and Policy & Control use cases.
- Configure and manage TPRM lifecycle workflows including vendor onboarding, risk assessments, due diligence, and ongoing monitoring.
- Enable traceability across risks, controls, issues, and remediation actions to support regulatory and audit requirements.
- Configure dashboards and reports to provide actionable risk and third-party exposure insights.
SecOps Responsibilities
- Implement and enhance Security Incident Response, Vulnerability Response,
and Threat Intelligence modules.
- Integrate ServiceNow SecOps with external security tools using REST APIs and MID Servers.
- Automate security workflows to improve incident triage, prioritization, remediation tracking, and SLA management.
- Ensure security findings are appropriately linked to enterprise risk and third-party risk processes.
Collaboration & Delivery
- Collaborate with risk, compliance, security, procurement, and IT stakeholders to gather requirements and deliver scalable solutions.
- Work with architects, product owners, testers, and DevOps teams in Agile or hybrid delivery models.
- Provide technical guidance and mentoring to junior developers and configuration analysts.
- Support UAT, production deployments, and post-go-live stabilization.
Governance & Quality
- Ensure solutions align with enterprise risk frameworks, internal controls, and audit expectations.
- Embed access controls, segregation
📌 Servicenow developer (Bengaluru)
🏢 PwC
📍 Bengaluru