Job Title: Customer Support Executive

Experience: 03 Years
Location: Pune
Qualification: Technical/IT-related educational background
Job Summary

We are looking for a Customer Support Executive who can effectively handle client queries, coordinate with clients, and work closely with the internal technical team to ensure timely resolution of customer issues.

Key Responsibilities
- Handle customer queries through calls, emails, and other communication channels.
- Understand customer concerns and communicate them clearly to the internal technical team.
- Coordinate with the technical team for issue resolution.
- Follow up on open issues and keep clients updated.
- Maintain proper records of customer queries and follow-ups.
- Ensure a positive customer experience through timely communication.

Requirements
- 0–3 years of experience in customer support or client handling.
- Technical/IT-related educational background.
- Valuable communication and interpersonal skills.
- Strong coordination and follow-up skills.
- Ability to communicate effectively with clients and internal teams.
- Recent technical/IT-related graduates/freshers can also apply.
- Male candidates preferred.

📌 Customer Support Engineer (Pune)
🏢 WebXion
📍 Pune