Job Description: Community Manager Student Engagement

Department: Student Engagement, NIAT
Reports To: Senior Manager — Student Engagement
Direct Reports: Community Manager Associates (CMAs) across assigned campuses
Location: Hyderabad (Open to travel based on requirement)
Employment Type: Full time
Experience: 3–5 years in community management, student engagement, event operations, or campus program management, with at least 1 year leading a small team

Role Purpose

The Community Manager owns the student engagement outcomes for their assigned campuses. Where the CMA is the on-ground execution backbone, the Community Manager is the planning, quality, and accountability layer — designing the engagement calendar, leading and developing a team of CMAs, ensuring every event meets NIAT's standards, and translating on-ground data into insights that shape institutional programming.

Key Responsibilities

1. Engagement Strategy & Calendar Ownership
- Design the monthly and quarterly engagement calendar across assigned campuses, aligned to NIAT's pillars: Innovation, Skill-building,



Community, Wellness, Inclusion
- Balance central initiatives (CP, Innovators–Special Projects, Hackathons, Tech Workshops, placement-driven programs) with campus-specific programming
- Set participation, quality, and outcome targets for each campus and track delivery against them

2. Team Leadership & CMA Development
- Manage, coach, and develop a team of CMAs across campuses
- Run daily huddles and weekly performance review calls; set clear priorities and remove blockers
- Review CMA event plans, activity designs, and execution readiness before events go live
- Build CMA capability in event design, student relationship management, and reporting

3. Event Quality & Execution Oversight
- Own end-to-end quality standards for all events — concept, structure, activity design, on-ground energy, and closure
- Be present at flagship and high-stakes events; conduct spot audits of regular events
- Ensur

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