Job Title: Customer Support Executive

Location: Andheri, Mumbai (Onsite)

Experience: 0.6 to 1+ Year

Job Type: Full time

Notice Period: Immediate to 15 days

Must have : Communication skills in Hindi and Marathi

Job Description:

We are seeking a dedicated Customer Support Executive with tele-calling experience to handle customer interactions and provide excellent support. The role involves managing inbound and outbound calls, resolving customer issues, and ensuring a high level of customer satisfaction.

Key Responsibilities:
- Handle inbound and outbound customer support calls professionally
- Resolve customer queries, complaints, and requests in a timely manner
- Provide accurate information about products/services
- Maintain and update customer records in CRM systems
- Follow up with customers to ensure issue resolution




- Escalate complex issues to the concerned department when required
- Meet daily call quality and performance targets

Requirements:
- Minimum 0.6 to 1 year of experience in customer support or tele-calling
- Strong communication skills in Hindi and Marathi
- Good listening and problem-solving abilities
- Basic computer knowledge (MS Excel, CRM tools)
- Customer-focused attitude with patience and empathy

Preferred Candidate:
- Immediate joiner
- Ability to work under pressure
- Team player with a positive attitude

Pay: ₹10,468.14 - ₹25,848.07 per month

Work Location: In person

📌 Customer Support Executive (Andheri)
🏢 Speshally.nhs
📍 Andheri