20 Aug
|
Satiya Nutraceuticals
|
Mumbai
20 Aug
Satiya Nutraceuticals
Mumbai
Role & responsibilities
Make outbound calls to prospective and existing customers to generate sales and drive conversions.
- Handle inbound customer enquiries, understand their requirements, and recommend relevant products.
- Build strong customer relationships through effective communication and regular follow-ups.
- Achieve daily, weekly, and monthly sales and revenue targets.
- Understand customer needs, explain product benefits, offers, pricing, and promotions effectively.
- Handle customer objections and use strong persuasion and negotiation skills to close sales.
- Follow up with leads at different stages of the sales funnel to maximize conversions.
- Maintain accurate records of calls, leads, follow-ups, orders, and conversions through CRM/lead management tools.
- Stay updated on product offerings, promotions, and campaigns to communicate relevant information to customers.
- Earn weekly incentives based on sales performance and target achievement
Preferred candidate profile
- Graduate with 6 months of experience in telesales, inside sales, telecalling, or a similar customer-facing sales role.
- Prior experience in D2C, beauty, skincare, FMCG, or consumer brands is preferred.
- Strong verbal communication, active listening, and persuasion skills.
- Proven ability to work with and achieve sales targets.
- Comfortable handling high-volume outbound and inbound calls. Strong objection handling, negotiation, and closing skills.
- Customer-first mindset with the ability to build rapport quickly.
- Basic knowledge of CRM tools and MS Excel.
- High energy, ownership mindset, and willingness to work in a target-driven workplace.
- Comfortable working in a rotational-off schedule
📌 Walk-in || Telesales Associate (Mumbai)
🏢 Satiya Nutraceuticals
📍 Mumbai