Job Title: Steward / Floor Captain

Location: Mokro, Noida (Call (phone hidden))

Salary

₹15,000 – ₹25,000 per month (Based on experience and skills)

About Mokro

Mokro is a premium family dining restaurant serving Indian, Asian, and Continental cuisine. We are committed to delivering exceptional food, warm hospitality, and memorable dining experiences.

Job Summary

We are looking for a Steward / Floor Captain who is passionate about hospitality and guest service. The ideal candidate should be confident, well-groomed, and capable of handling guests professionally while ensuring smooth floor operations.

Key Responsibilities
- Welcome and assist guests with warmth and professionalism.
- Take food and beverage orders accurately and provide menu recommendations.
- Ensure timely and efficient table service.
- Coordinate effectively with the kitchen, bar, and service team.
- Maintain cleanliness and presentation of the dining area.
- Resolve guest concerns promptly and escalate issues when required.
- Build rapport with guests and encourage repeat visits.




- For Floor Captain candidates: supervise service staff, allocate sections, monitor service quality, and ensure adherence to SOPs.
- Maintain high standards of hygiene, grooming, and customer service throughout the shift.

Requirements
- Steward: Minimum 1 year of restaurant service experience.
- Good communication skills in Hindi and basic spoken English.
- Positive attitude with excellent guest-handling skills.
- Well-groomed, disciplined, and customer-focused.
- Ability to work efficiently during peak hours.
- Basic knowledge of POS systems (Petpooja experience is an added advantage).
- Willingness to work in rotational shifts, weekends, and public holidays.

What We Offer
- Competitive salary based on experience.
- Performance-based incentives.
- Staff meals during duty.
- Qualified and respectful work environment.
- Career growth opportunities with a growing premium hospitality brand.

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