Key Responsibilities
- Make inbound and outbound calls to customers regarding pending payments.
- Follow up with customers for overdue and upcoming payments.
- Explain outstanding amounts, payment schedules, and due dates clearly.
- Convince customers to make timely payments while maintaining professional communication.
- Maintain regular follow-ups through calls and WhatsApp/email wherever required.
- Track customer commitments and ensure payments are received as promised.
- Update payment status, remarks, and follow-up details in CRM/Google Sheets.
- Coordinate with the accounts and operations teams regarding payment-related issues.
- Identify delayed or high-risk accounts and escalate them to the reporting manager.
- Maintain daily collection reports and achieve assigned collection targets.
- Handle customer queries and resolve payment-related concerns professionally.
- Ensure all collection activities are carried out according to company policies.

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks:
- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off

Experience:
- Collection: 1 year (Required)

Work Location: In person

📌 Collection Executive (Noida)
🏢 IMTS Academic & Skills Development College
📍 Noida