Job Title :

IT & Data Operations Officer

Location : Ahmedabad, Head Office

Experience Required :
- 3-4 years of relevant experience in IT operations, cloud
- services, or data workflows
- Familiarity with various software’s like AWS (EC2, RDS), and
- Google Workspace
- Experience with data pipeline tools and databases like
- Postgres, MySQL etc.

Educational Qualification :
- B.Sc. in IT/Computer Science
- BCA / MCA
- Skills Required :
- Exposure to chatbot platforms and flow configuration
- Strong communication and coordination skills
- Looking after organization website

Bonus: Experience in data engineering or analytics

Remuneration : As per market standards

Key Responsibilities
- ERP Administration
- Manage and maintain the organization’s ERP instance on the cloud
- Liaise with ERP vendors to communicate requirements and troubleshoot issues
- Ability to document requirements lucidly and manage knowledge transfer to vendor
- Ability to oversee delivery as per timelines and participate in functional and non-functional testing of deliverables




- Track procurement and use of licenses
- AWS Cloud Operations
- Perform basic administrative tasks on AWS, including EC2 and RDS management
- Monitor cloud resources and ensure uptime and cost-efficiency
- Oversee subscription and payment of invoices on time
- Data Pipeline Oversight
- Operate and monitor data pipelines feeding into central storage and dashboarding tools
- Be able to configure APIs and web hooks for data interoperability
- Ensure data integrity and timely flow across systems
- Google Workspace Administration
- Set up and manage email accounts, groups, and access controls
- Implement and support 2FA and other security protocols
- Bonus: Data Engineering & Analytics
- Ability to support data analysis and reporting for program teams
- Working experience (direct/part time or voluntary) with social impact organizations
- Working knowledge/interest in working on AI - (Machine Learning, Prompt Engineering)
- Co

📌 IT & Data Operations Officer (Ahmedabad)
🏢 Friends of Women's World Banking India
📍 Ahmedabad