20 Aug
|
S2F Talent Hub
|
Bengaluru
20 Aug
S2F Talent Hub
Bengaluru
Eligibility
- Education: 12th / Graduate, depending on client requirement.
- Experience: Freshers and experienced candidates can be considered.
- Languages: Good English and Hindi/regional language; international processes require strong English communication.
Job Responsibilities
- Manage and maintain strong relationships with existing and new customers.
- Understand customer needs and provide appropriate solutions.
- Handle customer queries, complaints, and service requests professionally.
- Make regular follow-ups with customers to ensure satisfaction and retention.
- Identify opportunities for upselling and cross-selling products/services.
- Generate leads and convert potential customers into business.
- Maintain accurate customer information and interaction records in CRM.
- Coordinate with internal teams to resolve customer issues within defined timelines.
- Achieve assigned sales, retention, customer satisfaction, and productivity targets.
- Prepare regular reports on customer interactions, sales, and performance.
Eligibility
- Education: 12th / Graduate, depending on client requirement.
- Experience: Freshers and experienced candidates can be considered.
- Languages: Positive English and Hindi/regional language; international processes require strong English communication.
📌 Customer Relationship Manager (Bengaluru)
🏢 S2F Talent Hub
📍 Bengaluru