We are looking for a skilled and client-focused Microsoft Dynamics 365 CRM Functional Consultant to join our team. In this role, you will play a critical part in analyzing business needs, designing CRM solutions, and driving successful implementations for our clients.

Key Responsibilities

- Collaborate with business stakeholders to conduct discovery sessions and workshops to define functional requirements and optimize business processes. Create user stories and BRF/FRD documents.
- Prepare and present functional demos, proof of concepts, and process walkthroughs that demonstrate the capabilities of Dynamics 365 CRM to clients.
- Lead D365 CRM implementation projects including configuration, setup, integration of Microsoft Dynamics 365 CRM modules, ensuring alignment with client-specific requirements.
- Experience in D365 Sales, Service is mandatory. Experience in Customer Insights and Project Operations will be a BIG PLUS.
- Act as a trusted advisor to clients, offering insight into the features, best practices, and roadmap of Microsoft Dynamics 365 (Customer Engagement).
- Work alongside development teams to translate business requirements into functional specifications and support solution delivery.
- Deliver impactful presentations and training sessions tailored to various audiences, including end users, management, and technical teams.
- Design workflows, wireframes, and documentation such as process maps, functional specs, user guides, and solution architecture using tools like Visio and PowerPoint.
- Contribute to the creation of Statements of Work (SoW), including time and effort estimates and solution planning.
- Support internal teams during the pre-sales phase by contributing to solution architecture, proposal writing, and client engagement strategies.
- Develop and maintain strong client relationships by understanding their goals, pain points, and operations.
- Stay current with product updates and trends in the Dynamics 365 ecosystem to continuously improve solution delivery and client value.
- Proven experience implementing and configuring Microsoft Dynamics CRM (2016/2018 and/or Dynamics 365 CE).
- Experience with Power Apps, Power Automate, and related Microsoft technologies is a must.
- Strong understanding of End-to-End Dynamics CRM business processes, including Sales, Service modules.
- Ability to map client requirements to platform capabilities and recommend effective business solutions.
- Hands-on experience in functional documentation, business process modelling, and user training.
- Excellent communication and presentation skills with experience in client-facing roles.




- Modern infrastructure and a Friendly environment.
- Paid leaves and other performance bonuses.
- Festivals, birthdays, work anniversary celebrations, and company outings.

Role Objective

As a Senior Developer, you will be responsible for designing, developing, and implementing highquality solutions within the Microsoft Dynamics 365 and Power Platform ecosystem. You will bridge the gap between business requirements and technical execution, ensuring best practices in customization and integration.

Role & Responsibilities

- Dynamics 365 Specialist: 3+ years of hands-on experience in D365 Sales, Service, or Project Ops. Expertise in Model-Driven apps and Dataverse (Common Data Service).
- Custom Development: Strong proficiency in C# .NET and JavaScript for developing Plugins, Custom Workflow Activities, and Client-side scripting (Web Resources).
- Contemporary Tools: Experience with Power Automate (Cloud Flows) and Power Apps Component Framework (PCF) is highly preferred.
- Integration Expert: Proven ability to develop and consume Web APIs and RESTful services. Knowledge of Azure integration (Azure Functions, Service Bus) is a major plus.
- Data & DevOps: Solid understanding of SQL Server and experience with version control using Azure DevOps (formerly TFS) or Git.
- Own the Project: You will lead Dynamics 365 projects from the first conversation to the final launch, making sure everything runs smoothly.
- Solve Real Problems: You will talk to stakeholders, understand what they need, and design technical solutions that actually work for their business.
- Build Smart: You will decide when to use out-of-the-box features and when to write custom code, keeping the system stable and easy to manage.
- Make it Fast: You will jump in to fix complex bugs and fine-tune the system so it's fast and reliable on both web and mobile.
- Fast-track Career Growth
- Interaction with Global Clientele
- Fun, thrilling activities & great work-life balance
- Rewards & Recognition to Performer.

- We are looking for a detail-oriented and proactive Project Coordinator to support our project management team in planning, executing, and monitoring projects to ensure timely delivery and quality outcomes.

Key Responsibilities

- Assist in project planning, scheduling, and resource allocation.




- Coordinate with cross-functional teams to ensure smooth workflow.
- Track project progress and maintain status reports.
- Prepare and maintain project documentation.
- Communicate updates, risks, and issues to stakeholders.
- Support in ensuring deliverables meet quality standards.

Qualifications

- Bachelor's degree in Business, Management, or related field.
- 2-3 years of experience in project coordination or similar role.
- Strong communication and organizational skills.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Ability to work in a fast-paced workplace and manage multiple tasks.
- Experience with project management tools (e.g., Jira, Trello, Asana).
- Knowledge of basic project management methodologies.

Soft Skills

- Excellent communication skills, both written and verbal.
- Excellent problem-solving abilities.
- Ability to work collaboratively in a team environment.
- Time management skills and the ability to handle multiple tasks simultaneously.

Job Summary

We are looking for enthusiastic and result-driven Business Development Executive with experience in the Microsoft Dynamics 365 ecosystem.

- The ideal candidate should have a basic understanding of the respective products, strong communication skills, and the ability to generate business opportunities. The candidate will be responsible for driving sales activities, engaging with prospects, and contributing to business growth.
- Generate new business opportunities through various channels such as LinkedIn, cold calling, emails, networking, and referrals.
- Identify, qualify, and maintain leads within the Microsoft D365.
- Understand client requirements and recommend suitable solutions and services.
- Conduct initial discussions with prospects and coordinate product demonstrations with the technical team.
- Build and maintain strong relationships with prospects, clients, and partners.
- Manage the complete sales cycle from lead generation to deal closure.
- Prepare proposals, presentations, and commercial documents as required.
- Maintain and update sales activities, opportunities, and forecasts in CRM systems.
- Collaborate with internal teams to ensure smooth project handover and customer satisfaction.
- Achieve monthly and quarterly sales targets.
- 2-3 years of experience in IT/software sales

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

📌 CRM Functional Consultant (Ahmedabad)
🏢 Techcronus
📍 Ahmedabad