Job Title: IT Executive (BPO Infrastructure Support)

Location: Teleminds Infotech, Megatherm Tower,8th Floor,SDF More, Sector V, Salt Lake.

Salary: Up to ₹30,000 per month

Shift: (3:30 AM – 12:30 PM).Candidate should be comfortable to work in rotational shift also.

Job Summary

We are looking for a proactive and technically skilled IT Executive with prior experience in a BPO workplace. The ideal candidate should have hands-on experience in network management, desktop support, Linux administration, and dialer/telephony systems. The candidate should be capable of troubleshooting IT infrastructure issues and ensuring smooth day-to-day operations.

Key Responsibilities

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Provide desktop and hardware troubleshooting support.

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Diagnose and repair desktop/laptop hardware issues.

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Install, configure, and maintain Windows and Linux operating systems.

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Set up, configure, and troubleshoot LAN/WAN networks.

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Perform LAN mapping, LAN testing, and network connectivity troubleshooting.

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Install, configure, and manage network switches and routers.

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Configure and maintain network infrastructure for smooth business operations.

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Install, configure, and troubleshoot dialer applications, softphones, and hardphones.

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Provide technical support for dialer systems and ensure uninterrupted operations.

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Monitor and maintain IT assets, network devices, and system performance.

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Resolve user-reported technical issues within defined timelines.

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Coordinate with internal teams and vendors for infrastructure-related support when required.

Required Skills & Qualifications

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Bachelor's degree or Diploma in Computer Science, Information Technology, or a related field.

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Minimum experience in a BPO IT support environment is mandatory.

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Strong knowledge of:

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LAN/WAN networking

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LAN mapping and LAN testing

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Desktop troubleshooting and hardware repair

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Network setup and configuration

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Switch and router configuration

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Linux installation, con

📌 IT Executive/BPO INDUSTRY (Kolkata)
🏢 CHOICE FORCE INFOTECH
📍 Kolkata