Job Summary

Position: Order Fulfillment Specialist

The Order Fulfillment Specialist is responsible for driving end-to-end fulfillment of customer orders from order release through production, material readiness, shipment, and delivery. The role works closely with Contract Manufacturers (CMs), Supply Chain, Procurement, Logistics, Engineering, Project Management, and regional teams to ensure customer commitments are achieved on time.

The role provides fulfillment visibility, manages priorities, identifies risks, and drives cross-functional actions to resolve production, material, capacity, and logistics constraints.

Responsibilities
- Order Fulfillment Planning: Manage end-to-end fulfillment of assigned customer orders from order release through shipment; Translate customer delivery requirements into production and fulfillment plans; Maintain accurate order status, committed dates, and delivery outlooks; Prioritize orders based on customer commitments, production capacity, material availability,



and shipment requirements; Monitor fulfillment progress and proactively address delays or deviations.
- Production Scheduling Capacity: Develop and maintain production schedules for assigned Contract Manufacturers; Align customer demand with manufacturing capacity, material availability, and shipment requirements; Monitor production schedule adherence and drive corrective actions for delays; Support Master Production Schedule (MPS) and Explicit-to-Build (CTB) analysis; Work with CMs to establish realistic production commitments and recovery plans.
- Material Readiness: Ensure materials and critical components are available in line with production requirements; Coordinate with Procurement, Suppliers, Logistics, and CMs to resolve material shortages; Track critical consigned and project-specific materials and highlight potential production impacts; Drive recovery actions for material constraints affecting customer delivery.
- Shipment Delivery: Coordinate production completion

📌 Order Fulfillment Specialist (Bengaluru)
🏢 Fluenc
📍 Bengaluru