Roles and Responsibilities

- Manage back office operations, ensuring efficient processing of insurance claims, policies, and other administrative tasks.

- Prepare MIS reports using advanced excel skills to track key performance indicators (KPIs) and identify areas for improvement.

- Develop and maintain accurate records of client interactions, transactions, and correspondence through effective documentation practices.

- Collaborate with cross-functional teams to resolve issues related to policy servicing, billing, or customer queries.

- Ensure compliance with regulatory requirements by maintaining up-to-date knowledge of industry regulations.

Desired Candidate Profile

- 1-5 years of experience in back office operations or a similar field.

- Advanced Excel skills for report preparation and analysis.

- Solid understanding of insurance operations, including claim processing and policy management.

- Excellent communication skills for effective collaboration with internal stakeholders.

- Ability to work independently with minimal supervision.

📌 Back Office Operations Executive ( Male ) (Mumbai)
🏢 CalibeHR
📍 Mumbai