We are looking for a highly skilled and experienced Customer Service Specialist to join our team in Mumbai (Airoli). The ideal candidate will have 1-3 years of experience in customer service, with expertise in order-to-cash, shipping documentation, SAP, and EXIM.

Roles and Responsibility

- Manage and resolve customer complaints professionally and promptly.

- Coordinate with internal teams to ensure seamless execution of orders and shipments.

- Develop and maintain strong relationships with customers through excellent communication skills.

- Analyze customer feedback and suggest improvements to processes and procedures.

- Collaborate with cross-functional teams to achieve business objectives.

- Ensure compliance with company policies and procedures.

Job Requirements

- Strong knowledge of order-to-cash, shipping documentation, SAP, and EXIM.





- Excellent communication and problem-solving skills.

- Ability to work in a quick-paced environment and meet deadlines.

- Strong analytical and organizational skills.

- Experience working with third-party payroll is an added advantage.

- Familiarity with industry-specific software and tools is desirable.

How to Apply

Please send your CV to or whatsapp +91 89768 77960 for any queries.

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📌 Customer Service Specialist (Mumbai)
🏢 Aarvi Encon
📍 Mumbai