We are seeking a skilled and proactive Salesforce Developer with a strong background in Service Cloud, Sales Cloud, Experience/Community Cloud, and Apex development to join our Service Reliability Engineering (SRE) team. The ideal candidate will be responsible for designing, developing, and maintaining scalable Salesforce solutions that enhance system reliability, performance, and user experience across our enterprise platforms.

Key Responsibilities
- Design and implement custom solutions using Apex, Visualforce, Lightning Components, and Flows.
- Develop and maintain integrations with third-party systems using Mulesoft, MavenLink, and other APIs.
- Collaborate with SREs to ensure high availability, performance, and reliability of Salesforce applications.
- Configure and customize Service Cloud, Sales Cloud, and Community Cloud to meet business needs.
- Monitor and optimize system performance, conduct root cause analysis, and implement preventive measures.
- Participate in code reviews, testing, and deployment activities using CI/CD best practices.




- Provide technical support and troubleshooting for Salesforce-related issues.
- Document technical solutions and maintain system architecture diagrams.

Required Skills & Qualifications
- 11+ years of hands-on experience in Salesforce development.
- Solid expertise in Service Cloud, Sales Cloud, and Experience/Community Cloud.
- Proficient in Apex, SOQL, SOSL, Lightning Web Components, and Visualforce.
- Experience with Mulesoft and MavenLink integrations.
- Familiarity with SRE principles such as monitoring, incident response, and automation.
- Knowledge of Salesforce best practices, governor limits, and security models.
- Excellent problem-solving and communication skills.
- Salesforce Developer Certification(s) preferred.

Nice to Have
- Experience with DevOps tools and CI/CD pipelines.
- Knowledge of Agile methodologies and tools like Jira or Confluence.

Education & Experience
- Education: Bachelors or Master’s De

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