20 Aug
|
Asian Paints
|
Hyderabad
20 Aug
Asian Paints
Hyderabad
Location:
Hyderabad, TG, IN
Areas of Work: Sales & Marketing Job Id: 15407
Role Identifier
Job Title
Executive – Commercial
Department
Sales Commercial
Reporting to
Chief Manager/ Senior Manager- Commercial
Grade
Executives/Executive (F/OF)
Jobs Reporting Into
None
Location / Unit
Head office –Mumbai
Role Description
Job Purpose
The role is that of a commercial who is responsible for providing end to end support to sales function Pan India by means of timely gift settlement , material service, managing overhead costs and warehouse operations, optimization of resources and implementation and management of call centers and other laid down systems and procedures also finding ways to optimize the overall cost and servicing, thereby assisting in achieving business objectives
Primary Responsibilities
Business Responsibility Areas
(Please detail out at least 8-10 responsibility areas)
Key Performance Indicators
Customer Service
- Timely review of dispatch and delivery ensuring unit delivery is under control
- Explore opportunities to enhance the various processes like gift settlements, transportation for material etc.
- Identify and address the factors affecting the Order Cycle Time with a purpose to improve customer service levels
- Address the complaints or issue raised by dealers as per timelines and come up with ways to avoid recurrence of the same issues
Process and cost Optimization
- Explore opportunities and ensure optimization of route plan, territory level planning, warehouse layout, call centers etc. to save resources like time and cost and enhance overall service experience
- Assess the existing storage space utilization in warehouses and work towards storage space optimization.
Documentation and Control
- Ensure maintenance of accurate and timely documentation for various heads like bill processing, schemes, KYC etc.
- Ensure stock verification as per defined frequency and take measures to control stock variances and maintain damage stock reports a
📌 EXECUTIVE N (Hyderabad)
🏢 Asian Paints
📍 Hyderabad