DM Aftersales Service (Gurugram)

DM Aftersales Service (Gurugram)

20 Aug
|
NISSAN RENAULT FINANCIAL SERVICES INDIA PRIVATE LI MITED
|
Gurugram

20 Aug

NISSAN RENAULT FINANCIAL SERVICES INDIA PRIVATE LI MITED

Gurugram

JOB PURPOSE
- Improving body shop efficiency with Revenue
- Supplier management like supplier of Paint, Consumable, insurance companies, RSA provider etc.
- Lead Innovations in Body shop to improve efficiency like AI etc.
- Ensure adherence to repair quality & paint process quality
- Enhance dealer manpower skill and capability through training and control

Responsibilities:

1. Body & Paint revenue growth
- Drive B&P; workshop inflow growth across dealer network
- BP Repair Order & Parts/BPRO - Target finalization for all India. Regular Monitoring Dealer Dispersion w.r.t target. Review with bottom dealers along with the Filed team.
- Commodity Penetration: Monitoring BP Commodity penetration. Dealer dispersion and review with bottom dealers to identify the root cause and actions.
- Body shop Quality enhancement : Body 5- Based on the customer concerns/Revenues, identifying the dealers for Body 5 activities. Execution and implementation of body 5 at identified dealers. Monitoring the results after implementations.
- PMGR to BP Conversion- Visualization through daily reports.



Dealer dispersion w.r.t Target/National Average/Best dealer. Improvement actions through bottom dealer reviews.
- Quarterly Review with vendors for ORC Reconciliation and Improvement of Business.
- Raising the Paint ORC Invoices for collection of Business Auxiliary Charges.

2. Lead Innovations: Digital estimation through Artificial Intelligence
- Enhancement of AI system for new cutting-edge services
- Monitoring and improving of AI estimates through AI
- Dashboard for AI Penetration & Revenue
- Meeting with vendors to address the dealer concerns.
- New Model integration in system
- Review with weak dealers along with Field team

3. Paint Company Management (including Paint Drop Shipment)
- Manage strategic relationships with paint companies and allied vendors
- Drive regular business reviews, commercial coordination, ORC reconciliation, technical support alignment, and joint business improvement

📌 DM Aftersales Service (Gurugram)
🏢 NISSAN RENAULT FINANCIAL SERVICES INDIA PRIVATE LI MITED
📍 Gurugram

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