Skill set Technical Skills:

Core platform configuration

* Business Configuration (BC sets), fine-tuning activities

* Adaptation UI / Key User Tools for custom fields, layouts, extension fields

* PDI (Partner Development Infrastructure) or SAP BTP extensibility for custom apps

* SDK for Sales Cloud extensions (if doing deeper customization)

Integration

* SAP Cloud Integration (CPI) or middleware tools

* Integration with SAP S/4HANA or ECC (for orders, pricing, customer master)

* OData services, REST/SOAP APIs

* Integration with SAP CPQ, SAP Marketing Cloud, or third-party CRMs

Data management

* Data migration tools (Data Workbench, migration templates)

* Master data governance (accounts, materials, pricing)

Reporting/Analytics

* Embedded analytics / reporting views

* SAP Analytics Cloud (SAC) integration if used for dashboards

Identity & security

* Role and authorization concept (Business Roles, Access Restrictions)

* SAML/SSO integration

Cross-Cutting Skills





* SAP Activate methodology (since most SAP CX projects use it)

* Testing: unit, integration, UAT script writing

* Change management and end-user training/documentation

* Stakeholder communication translating business needs to technical teams and vice versa

Functional Skills:

Sales process knowledge

* Lead-to-prospect-to-quote-to-order lifecycle

* Account and contact management, territory management

* Pipeline management, sales forecasting, quota planning

* Sales performance management (SPM) concepts

Business analysis

* Requirements gathering and documentation (BRDs, functional specs)

* Process mapping (as-is/to-be), gap analysis

* Fit-gap workshops with stakeholders

* Traceability matrices linking requirements to configuration/testing

Industry/domain awareness

* Understanding of B2B vs. B2C sales models

* CPQ (Configure, Price, Quote) concepts if quoting is in scope

📌 Senior SAP Sales Cloud (Chennai)
🏢 SK It Shoulders
📍 Chennai