Posting Start Date: 8/18/26
Purpose of the Job

To lead the implementation, optimization, and day-to-day operations of enterprise infrastructure platforms across on-premises and cloud environments.

This role combines hands-on technical execution with emerging leadership responsibility, ensuring high availability, security, and performance of infrastructure services while supporting strategic initiatives defined by management.

The Associate Manager acts as a technical owner and delivery driver, bridging architecture and operations, and ensuring infrastructure platforms are scalable, secure, and aligned with business needs.
Job Description

Customer
- Ensure high availability and reliability of infrastructure services, minimizing disruptions to business operations.
- Lead resolution of complex infrastructure incidents and escalations, acting as a technical subject matter expert.
- Drive root cause analysis (RCA) and implement preventive measures to enhance service stability.

Collaboration and Communication
- Collaborate with cross-functional teams (Security, Networking,



Applications, DevOps) to ensure seamless infrastructure service delivery.
- Provide regular updates on infrastructure status, incidents, and ongoing initiatives to management.
- Mentor junior engineers and analysts, supporting skill development and technical growth.
- Act as a technical escalation point and guide best practices adoption across teams.

Data, Asset Management, and Analysis
- Monitor infrastructure performance, capacity, and availability, ensuring proactive optimization.
- Maintain accurate documentation for infrastructure architecture, configurations, and operational procedures.
- Support asset lifecycle management (hardware, software, cloud resources) with proper tracking and governance.
- Analyze system trends and recommend improvements to enhance performance and efficiency.

Financial Results
- Support cost optimization initiatives across infrastructure platforms (cloud and on-prem

📌 D&T Associate Manager (Pune)
🏢 Aramex International L. L. C.
📍 Pune