Sikich is seeking an MS D365 BC Support Specialist with functional and technical skills to join our D365 Business Central (BC) team to provide functional and/or technical support to end users, troubleshooting system issues, and assist with system enhancements. The ideal candidate will have hands-on experience with Business Central, excellent problem-solving skills, and a strong understanding of business processes across finance, operations, and supply chain.
About the firm
Sikich offers the public and private sectors a varied platform of skilled services across consulting, technology and compliance. Highly specialized and hands-on teams deliver integrated solutions rooted in deep industry experience. Our approach is strategically and thoughtfully designed to help our clients, teams, and communities accelerate success.
Job Responsibilities
- Provide support for Business Central (on-premises and cloud) users.
- Diagnose and resolve system issues, including configuration, data, and user errors.
- Manage support tickets,
ensuring timely resolution and clear communication with stakeholders.
- Work with functional consultants, developers, and business users to test and deploy solutions.
- Document support cases, resolutions, and user guides.
- Support system upgrades, patches, and new release deployments.
- Assist with user training and onboarding.
- Collaborate with IT and business teams to improve processes and system performance.
- Identify recurring issues and suggest long-term solutions or process improvements.
- Ability to document all work, both internally and client facing.
- Ability to work independently, as well as within a small project group.
- Ability to follow a project plan created by Sikich for tasks to be completed by due date.
- Participate and communicate progress with the assigned tasks.
Requirements for Successful Candidate
- 3+ years of experience with Microsoft D365 Business Central, including knowledge supporting clients with financial and
📌 MSBusiness Central (India)
🏢 Sikich
📍 India