Role & responsibilities
- Lead and manage a team of Transaction Monitoring investigators; on-paper team handling/people management experience is mandatory.
- Handle and oversee investigations across different levels, including L1, L2, L3/complex investigations.
- Review transaction alerts, identify suspicious or unusual activity, and ensure appropriate investigation and disposition.
- Perform case review, escalation, and quality checks for complex and high-risk cases.
- Draft, review, and support the filing/escalation of SAR/STR narratives and Suspicious Activity Reports.
- Ensure timely closure of alerts and cases within defined SLAs, regulatory requirements, and internal policies.
- Manage team performance, productivity, capacity, and adherence to quality standards.
- Provide coaching and subject matter support to team members on complex AML and Financial Crime investigations.
- Coordinate with Compliance, QA, and other stakeholders for escalations and regulatory reporting.
- Drive process improvements, risk mitigation, and operational efficiency.

📌 Team Lead (Hyderabad)
🏢 Mancer Consulting Services
📍 Hyderabad