Roles and Responsibilities :
- Manage desktop support for end-users, troubleshooting and resolving technical issues related to hardware, software, and network connectivity.
- Provide Level 1 (L1) support through phone, email, or in-person interactions with customers.
- Troubleshoot common desktop problems using tools like PowerShell scripting language.
- Collaborate with other teams to resolve complex issues that require escalation.
Job Requirements :
- 6-8 years of experience in a similar role providing L1 desktop support.
- Solid knowledge of Windows operating systems and basic networking concepts.
- Proficiency in PowerShell scripting language for automating tasks and troubleshooting purposes.
📌 Windows PowershellDesktop Management (Chennai)
🏢 IonIdea
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.