What this job involves:

Providing onsite support

You will be the upper facilities managements trusted right hand on all facilities-related activities like maintenance of high quality of Housekeeping standards, Pest control, Landscaping, vendor activities, Events Management, managing daily deployment of vendor staffs, attend and closure of user complaints, records for repair & periodic maintenance of cleaning equipment, store management, monitor par stock of chemicals & consumables, training vendor staffs on process & procedures, coordination with vendor on waste management. Youll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Assist in controlling the expenses & provide cost effective solutions. Must be able to work in multiple shifts & timings. Provide with all sorts of Daily/Weekly/Monthly reports and ensuring timely submission of vendor invoices.

Soft Services Operations
- Support day-to-day management of all soft services,



ensuring consistent service delivery in accordance with contracts and Service Level Agreements (SLAs).
- Monitor service performance and address issues promptly to maintain high standards of cleanliness, safety, and customer experience.
- Conduct regular site inspections and audits, producing reports and tracking corrective actions.
- Support mobilization and demobilization of soft services contracts when required.

Vendor & Contract Management
- Liaise with soft services vendors and contractors to ensure compliance with contractual obligations.
- Assist in reviewing vendor performance, including KPIs, service reports, and invoices.
- Support the Facilities Manager in managing variations, escalations, and service improvements.

Health, Safety & Compliance
- Ensure all soft services activities comply with health, safety, and environmental regulations.
- Support risk assessments, method statements, and secure systems of work related to soft services.
- Assist wi

📌 Soft Service Manager (Bengaluru)
🏢 Jones Lang Lasalle Property Consultants
📍 Bengaluru