Job Title : Technical Support Engineer (AEM Development and Support)
Location State : Uttar Pradesh
Location City : Noida
Experience Required : 3 to 6 Year(s)
In Person Interview Drive- 20th Aug 2026- (Reporting time-11 AM IST)
Shift: Versatile
Work Mode: Onsite
Position Type: Long Term Contract
Openings: 2
Company Name: VARITE INDIA PRIVATE LIMITED
About The Client: An American multinational computer software company incorporated in Delaware and headquartered in San Jose, California. They specialize in software for creating and publishing a wide range of content, including graphics, photography, illustration, animation, multimedia/video, motion pictures, and print.
About The Job:
- With your experience in web development, and web development applications, assets management software and content delivery applications, join a team of technical experts supporting our strategic customers paying for our premium support services.
- Key elements of the role involve handling technical issues and ensuring our customers are set-up for success.
- The over-arching goal is to ensure that you can anticipate and avoid issues, troubleshoot customer problems and resolve complex tickets.
- Team members will fully detail all customer cases, customer problem interactions, and customer environment details to ensure complete regular Customer Account reviews.
Essential Job Functions:
- As the first point of contact for customer concerns relating to their technical issues, advocate and represent their needs with internal product and engineering teams.
- Provide timely responses, updates and resolution to technical and product inquiries. Be aware of customer's business priorities and impact, to ensure mitigation and resolution.
- Understand the customer's business priorities and impact, navigate client internal teams on their behalf, and be able to integrate and establish rapport with cross-region customer teams and cultures to build trust.
Qualifications:
Technology skills -
- Clien
📌 Technical Support Engineer (Noida)
🏢 VARITE
📍 Noida