Core responsibility:
Handle incoming/outgoing candidate leads, understand their qualification and experience, explain Aura’s Kerala-wide service, overcome objections, follow up systematically, and convert qualified leads into paid customers.
Ideal candidate profile
- 1–3 years of telecalling, inside sales, counselling, recruitment, or customer conversion experience
- Strong Malayalam communication; English/Hindi is an advantage
- Confident and persuasive communication
- Comfortable making 50–100+ calls/day
- Able to handle objections such as:
- “I will think about it.”
- “I don't want to pay a service charge.”
- “Send the details on WhatsApp.”
- “I will call later.”
- “Can you guarantee a job?”
- Valuable follow-up discipline
- Basic computer/CRM knowledge
- Target-oriented and comfortable with incentives
- Recruitment/placement consultancy experience is a strong advantage