JD

1. Reception & Visitor Management

- Welcome and assist visitors, clients, and employees in a professional and courteous manner.
- Maintain visitor records and issue visitor passes.
- Inform concerned employees about visitor arrivals.
- Deliver an excellent first impression of the organization.

2. Call Handling

- Attend incoming calls and direct them to the appropriate departments.
- Record and relay messages accurately.
- Handle general inquiries professionally.

3. Meeting Room Coordination

- Manage meeting room bookings and schedules.
- Ensure meeting rooms are ready before scheduled meetings.
- Coordinate refreshments and meeting requirements.
- Monitor meeting room cleanliness and availability.

4. Courier & Mail Management

- Receive, record, and distribute incoming couriers, parcels, and documents.
- Coordinate outgoing courier dispatches.
- Maintain courier registers and tracking records.

5. Administrative & Facility Support

- Maintain reception records and front desk operations.
- Coordinate stationery inventory and office supplies.
- Assist in vendor and service coordination.
- Ensure the reception and common areas remain clean, organized, and presentable.
- Support daily workplace operations and office upkeep.
- Assist the Workplace Services Lead with daily and weekly facility activities.




- Coordinate employee engagement programs, office events, and celebrations.
- Liaise with housekeeping, maintenance, and security teams for smooth office operations.

6. Security Coordination

- Verify visitor approvals before granting access.
- Coordinate with the security team for visitor and employee access management.
- Ensure adherence to office security protocols.

Required Skills

- Excellent verbal and written communication skills in English.
- Pleasant personality with a customer-centric attitude.
- Professional appearance and behaviour.
- Positive interpersonal and coordination skills.
- Basic knowledge of MS Office (Word, Excel, Outlook, PowerPoint).
- Ability to multitask and prioritize work efficiently.
- Strong record maintenance and documentation skills.
- Good organizational and time management abilities.

Qualification

- Any Graduate/Diploma or Equivalent

Experience

- 3+ years of experience in Front Office, Reception, Administration, or Workplace Services.

Preferred Experience

- Preferably from Hotels, Hospitality of Aviation Industry
- Experience in a corporate office or multinational organization.
- Basic understanding of workplace/facility coordination.
- Experience in handling visitors, vendors, and employee support services.

📌 Front Office Executive (Goregaon)
🏢 protiviti india
📍 Goregaon