Customer Service Manager (Mumbai)

Customer Service Manager (Mumbai)

20 Aug
|
Tipple Works
|
Mumbai

20 Aug

Tipple Works

Mumbai

Location:

Mumbai

Experience:

3–4 years

Employment Type:

Full time

Openings:

2

About Tipple Works Co.

Tipple Works Co. is a
creative-first, full-stack marketing agency

working across Alco-Bev, F&B;, Hospitality, Lifestyle and other consumer brands.

We work across
brand strategy, creative branding & design, social media, content, influencer marketing, performance marketing, GTM strategy, events and more

.

We’re looking for
two Account Managers

to take ownership of key client accounts while also working across exciting one-time projects in different categories.

The role and responsibilities are the same for both positions. The primary difference is the
portfolio of brands and industry experience preferred

.

Role 1 — Account Manager | Alco-Bev & Lifestyle
Primary Accounts

This role will primarily manage
Alco-Bev retainer brands

, including:
- A leading
wine brand
- A leading
vodka brand
- Additional one-time projects across different industries and categories

Preferred Background

Experience working with
Alco-Bev brands, particularly wine or spirits

,



will be strongly preferred.

An understanding of the category, its consumers, communication nuances, regulatory considerations and the overall lifestyle marketing ecosystem will be an advantage.

Role 2 — Account Manager | Food & Consumer Brands
Primary Accounts

This role will primarily manage:
- A large
F&B; / Foods brand

with products across
chocolates, spices, sauces & dips
- An
international camera brand
- Additional one-time projects across different industries and categories

Preferred Background

Experience working with
F&B;, FMCG, food or consumer brands

will be strongly preferred.

Experience with
consumer technology, electronics or camera brands

will be an added advantage.

An understanding of consumer marketing, product-led communication and multi-category portfolios will be valuable.

The Role

As an Account Manager, you will be the
bridge between our clients and internal teams

— ensuring

📌 Customer Service Manager (Mumbai)
🏢 Tipple Works
📍 Mumbai

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