Job Information
- Job Type Permanant (Full Time)
- Work Experience 5-8 years
- City Coimbatore
- Country India
Job Description

IT Operations team is responsible to monitor the IT Infrastructure & Batch environment of entire Colruyt Group and to ensure its high availability. We trigger relevant actions to ensure the upkeep of our IT Infrastructure and act as a first-line support to our service consumers.

We add value to the business by ensuring the issue resolution as fast as possible and strive to prevent delays/outages in coordination with other technical teams. We monitor and support Colruyt Group Pre-Production and Production environments in 24x7 shifts with a global team presence in Belgium and India. We are quite active in the following best practices of ITIL Framework:
- Batch & Event Management
- Incident Management
- Change Management
- Disaster/Major Incident Management

As a Senior System Administrator (Role: Shift Lead) of IT Operations team, you are expected to
- Guarantee the quality, integrity, maturity, and service orientation towards our service consumers




- An expert in Mainframe Batch monitoring.

Nice to have: Relevant experience in IT Infrastructure monitoring (Event monitoring)
- Have enough awareness of the Infrastructure & Batch setting, can assess the level of impact and capable of addressing them
- Handle all technical escalations
- Setup the necessary procedures & documentation
- Oversee the health of infrastructure systems and provide inputs towards continuous improvements
- Makes a report of shift operations as needed

Responsibilities & Main tasks: (During your shift window)
- Capable of executing all tasks as a “Mainframe Batch Operator”
- Monitor different work dashboards (Eg: Batch, Event, Incident…) and trigger appropriate actions
- Ensure, the other IT operators in your shift take-up their job as expected (E.g., shift handover's, Clean-up tasks, open incidents, ...)
- Ensure, the IT Operators follow the available procedures, do

📌 Senior System Administrator- IT Operations (Coimbatore)
🏢 Colruyt IT Consultancy India
📍 Coimbatore