Changing lives. Building Careers.

Joining us is a chance for you to do key work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what’s possible and making headway to help improve outcomes.

KEY RESPONSIBILITIES
- Develop and maintain dashboards in ServiceNow to provide HRSS and HRLT insights
- Monitor and improve data quality through audits and issue resolution across HR systems
- Identify automation opportunities to reduce manual tickets and repetitive transactions
- Support Workday Tier 2 transactions and user experience, including troubleshooting and issue resolution.
- Maintain and update HR content on the Planet Integra HR site to ensure accuracy and usability.
- Help build and maintain standard operating procedures (SOPs) and knowledge articles tied to systems
- Support tiered HR service model, including escalation of complex requests
- Support system testing (UAT), releases, and enhancements in partnership with HRIS and Payroll teams




- Collaborate with HRSS, HRIS, Payroll, and People Analytics teams to address cross-functional requests.
- Coordinate small to mid-sized HR Operations projects, including tracking timelines, action items, risks, and follow-ups to support timely execution.
- Support the HR Service Delivery model by improving intake processes, documentation, workflows, reporting, and system enablement rather than owning day-to-day ticket resolution.
- Partner with HR Business Partners, Payroll, HRIS, and local teams to identify recurring service issues, improve process clarity, and strengthen escalation paths for complex HR questions.
- Support internal and external audit requests by gathering information, confirming data accuracy, and providing documentation in a timely manner.
- Prepare basic reporting, trend insights, and ad hoc analysis to help identify workload drivers, recurring issues, and opportunities

📌 HR Services Specialist (Gurugram)
🏢 Integra LifeSciences
📍 Gurugram