- Ensure all customer interactions comply with company standards and manufacturer guidelines.
- Maintain and update customer information in the CRM system.
- Collect customer feedback and ensure high Customer Satisfaction
- Attend inbound and outbound customer calls professionally.
- Escalate customer complaints to the concerned department for timely resolution.
- Coordinate with the Sales, Service, and CRM teams to ensure a smooth customer experience.
Perks:
- Health insurance
- Provident Fund
Work Location: In person
📌 CRE (Kochi)
🏢 EVM Citroen
📍 Kochi
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