Job Summary

Title: Manager- Business Analyst

Business unit: Integrated Facility Management (IFM)

Reporting to: Sr Director- Business Services

Key stakeholders: Account director, On-Account JLL IFM Director, Client RES team (Bank representatives)

Direct reports: Nil
Responsibilities
- Understand business and ensures there is integration between business and technology
- Work closely with the operations and technical teams and is a major contributor to the requirements specification deliverable
- Support the account director to drive Annual account plan across various function
- Drive and track India level KPI s for the account
- Support the IFM team in driving change management on major projects and become a single point of contact for operational related updates to the client
- Provides analytic support by coordinating data extraction from various databases and data interpretation
- Create report templates and data gathering tools to meet desired future standard
- Data custodian controller for all strategic decisions




- Trend analysis and aligning with account management team
- Technology Tools including Helpdesk - Trending and Analytics
- Deliver output files for reports and dashboards
- Managing transition of Technology tools between Global and Local teams
- Sign off on data roadworthiness
- Facilitate Reporting on compliances
- Seek and collate data for analytics
- Generate MIS and reports as per management requirement
- Cross verification of data as per agreed TOR time to time
- Generate Daily reports, Weekly reports, MMR, QBR, ABR etc. and own the reports
Performance objectives
- Review business processes in order to gain a complete understanding of current procedures and identify improvements
- Document those processes, and connect business heads to information technology groups in an organization
- Responsible for analysing and modelling existing business processes
- To understand and document current business procedures and identify areas for improvement

📌 Manager, Business Analytics (Gurugram)
🏢 Jones Lang LaSalle (JLL)
📍 Gurugram