Head of Global HR Digital COE

Positioning

Item

Details

Reports Directly To

GCC – Head of Applications

Reports Indirectly To

CIO Global IT Services

Location

GCC India (Global Capability Center) - Hyderabad

Purpose of the Role

As the Head of the HR Digital Center of Excellence (COE), you will be accountable for the strategy, operations, transformation programs, and people leadership of client global HR technology landscape.

You will lead a multidisciplinary team responsible for supporting, securing, monitoring, and continuously improving both the legacy HR workplace and the future global HR platform, including Workday and associated digital HR solutions.

The is an IT role and acts as the primary bridge between Global IT and the HR leadership, business stakeholders, as well the other IT teams as cybersecurity, architecture teams, and external vendors, ensuring that HR technologies deliver measurable business value, operational excellence, regulatory compliance, and an outstanding employee experience.

Beyond system delivery,



the role is expected to build a high-performing and highly engaged HR Digital COE capable of becoming a strategic partner to the business and a key contributor to Clients digital transformation agenda.

Key Responsibilities

1. HR Digital COE Leadership
- Lead and continuously develop the Global HR Digital COE.
- Build, coach and retain a high-performing team of HR technology experts.
- Create a culture of accountability, ownership, innovation and continuous improvement.
- Develop talent, succession plans, career paths and capability-building programs within the COE.
- Drive employee engagement and position the HR Digital COE as an employer of choice.
- Foster collaboration across Europe, Americas, GCC India and other global delivery organizations.

2. Operational Excellence & Service Management

Own the day-to-day performance of the global HR application landscape.

Responsibilities include:
- End-to-end ownership of HR systems oper

📌 Head of Global HR Digital COE (Hyderabad)
🏢 ARISE TECHGLOBAL PRIVATE
📍 Hyderabad