Job Title: Logistics Specialists

Job Type: Full-Time.

Experience: 1 - 2yrs.

Department: Logistics Specialist / Customer Support.

Location: Madurai.

Job Title and Summary:

This entry-level position will assist in the daily operation of import shipments. A successful candidate will have exceptional attention to detail, customer service, and communication skills will be comfortable learning.

Key Responsibilities:
- Review import documents and enter data accurately and promptly into the system.
- Track shipments and provide timely updates to clients via phone and email.
- Respond to customer inquiries and resolve issues efficiently.
- Coordinate with customers, freight forwarders, trucking companies, airlines, Customs, and other federal agencies.
- Maintain up-to-date records and ensure compliance with regulations. Qualifications and Requirements:
- Solid oral and written communication skills.




- Excellent interpersonal and customer service abilities.
- Problem-solving and analytical skills.
- Highly organized and detail-oriented.
- Basic computer proficiency (MacOS, Google Spreadsheets, email, and communication tools).
- Fluency in English (spoken and written).
- No prior brokerage experience required. Experience in freight forwarding or logistics is a plus.

Work Environment & Physical Demands:
- Standard office environment using computers, phones, printers, and fax machines.
- Prolonged periods of sitting and working at a desk.
- Regular use of speech, hearing, sight, and typing abilities.

Benefits (Optional Customize as Needed):
- Health insurance
- Paid time off and holidays
- Training and development opportunities

📌 Logistics Specialist (Madurai)
🏢 Megsoft Business Solutions
📍 Madurai