Purpose of the Role

This role will support the enterprise-wide roll-out of the DocuSign Contract Lifecycle Management (CLM) system. It will act as the Go-To person for functionality questions as well as functionality training.

The role holder will need to be an expert in CLM systems, as well as all functionalities associated with the relevant system and its APIs. The incumbent in the role will be required to run reports from the CLM system and drive Continuous Improvements, efficiency, and any other perks for functions utilizing the CLM system.

Periodically, the role holder will have to run training to ensure increased adoption of the CLM system.

Main Responsibilities
- Go-to person for any technology & functionality questions on CLM.
- Hold training sessions periodically.
- Support Operational Governance and manage ongoing Support and enhancements.
- Go-to person to assist the Contract Management Office (CMO)



and assist Buyers / Sales reps to raise legal contracts in CLM.

Experience Required & Role Implications
- Significant technology expertise in Contract Lifecycle Management (CLM) systems (DocuSign preferred, but also iCertis, Zycus, etc).
- 4-5 years Industry/technology expertise, allowing for the quick building of technology API/linkages from various infrastructure technologies into our CLM system.
- Savvy communication skills to ensure implementation roll-out to MDLZ functions is supported across all stakeholders through adequate communication.
- Influencer & technology savviness.

Functional Competency
- CLM Technology Expertise, good understanding of what a contract repository can drive.
- AI expertise, having interacted with AI models & tools.
- Project management skills.

📌 CLM DocuSign Developer (Mumbai)
🏢 Mondelez
📍 Mumbai