Solution Architecture & Design
- Define and implement scalable, performant ServiceNow solutions that align with business needs.
- Develop and maintain ServiceNow architecture standards, best practices, and governance frameworks.
- Ensure technical alignment with enterprise IT strategies, security policies, and compliance requirements.
- Customize and implement SRE practices for platform and associated products/applications

Technical Leadership & Governance
- Provide architectural guidance and technical mentorship to ServiceNow developers and administrators.
- Conduct code reviews, technical audits, and system performance optimizations.
- Establish governance policies for instance management, upgrades, and platform security.

Platform Development & Customization
- Oversee the customization and configuration of ServiceNow applications and modules.
- Review custom scripts, business rules, UI policies, workflows, and integrations from Service now best practices standpoint
- Utilize ServiceNow development tools such as Flow Designer, UI Builder, and Glide APIs.





Integration & Automation
- Design and implement integrations with third-party systems using REST, SOAP, LDAP, and MID Server.
- Optimize workflows and automation using Integration Hub and Orchestration.
- Ensure seamless data flow between ServiceNow and enterprise applications.

Collaboration & Stakeholder Management
- Work closely with business analysts, product owners, and IT teams to translate business requirements into technical solutions.
- Provide expert consultation on ServiceNow capabilities, roadmap, and implementation strategies.
- -Communicate technical concepts effectively to both technical and non-technical stakeholders.

Platform Maintenance & Upgrades
- Manage ServiceNow upgrades, patching, and instance performance monitoring.
- Ensure minimal disruption and adherence to ServiceNows upgrade best practices.
- Stay up to date with recent ServiceNow releases and features.

Required Qualifications
- 18-2

📌 Service now technical architect-immediate joiner (Sikandrabad)
🏢 Tekskills
📍 Sikandrabad