The IT Manager will act as the owner of IT, ERP, and digital systems, with the primary objective of:
- Eliminating manual and fragmented systems
- Bringing real-time visibility into production and operations
- Strengthening cybersecurity and governance
- Building a scalable digital foundation for future growth

This role is not limited to IT support it is a business-critical role responsible for driving system-led execution discipline across the organization.

Key Responsibilities

1. ERP Ownership & Business System Transformation (Critical Priority)
- Own and drive end-to-end usage of ERP (Lighthouse or future systems)
- Ensure ERP becomes the single source of truth across:
- Sales Planning Production Dispatch Finance
- Lead implementation of:
- Production Planning & Discrete Manufacturing modules
- Eliminate dependency on:
- Excel / Google Sheets / manual tracking
- Ensure:
- Data accuracy
- Master data discipline (items, BOMs, routing, vendors)

2. Production Visibility & Shop Floor Digitisation
- Solve the current “black box production” problem
- Implement:




- Digital production tracking systems
- Shop floor data capture (tablets / barcode / QR systems)
- Integrate:
- PLC / SCADA / LIMS / equipment data with ERP
- Enable real-time visibility of:
- Order status
- Delays and bottlenecks
- Production performance

3. IT Infrastructure & Plant Systems
- Manage plant-wide IT infrastructure:
- Network, Wi-Fi, firewalls, switches
- Cloud systems (OCI / similar)
- Ensure:
- High uptime and performance
- Scalability for future expansion
- Upgrade outdated systems and endpoints

4. Cybersecurity & Data Protection (High Priority)
- Strengthen cybersecurity posture across the organisation:
- VPN-based access (remove open remote tools)
- Role-based access control (RBAC)
- Identity & Access Management (IAM)
- Endpoint security (EDR, patching)
- Ensure:
- Protection of financial and HR data
- Compliance readiness (DPDPA, audits)
- Build:
- Incident response framework
- Security

📌 IT Manager (Mandi Gobindgarh)
🏢 WOW Softech
📍 Mandi Gobindgarh