Role & responsibilities
- Handle inbound and outbound leads from Gulf countries and understand prospect requirements.
- Counsel prospects on PhD, Doctorate, and Honorary Doctorate programs.
- Conduct consultative sales calls and explain program structure, eligibility, benefits, and enrollment process.
- Convert qualified leads into admissions/enrollments through effective communication and follow-ups.
- Maintain regular lead follow-ups through calls, WhatsApp, email, and other communication channels.
- Manage the complete sales funnel, from lead qualification to closure.
- Achieve monthly sales targets, conversion KPIs, and revenue goals.
- Maintain accurate CRM/lead management records and update call and follow-up activities.
- Build strong relationships with prospects and ensure a positive customer experience.
- Handle objections, resolve queries, and use effective negotiation and closing techniques.
- Coordinate with internal academic and operations teams for smooth admission and onboarding.
- Maintain a robust understanding of international education, higher education programs, and qualified doctorate offerings.

📌 Academic Counsellor(US/UK Shift) (Noida)
🏢 UMS Edutech
📍 Noida