Company Description

Oblytech is your all-in-one IT partner, specializing in ServiceNow and an Official Salesforce Partner, offering cost-effective offshore expertise and comprehensive IT solutions tailored to your needs. Our India-based team specializes in ServiceNow and Salesforce solutions, IT consulting, staff augmentation, and expertise in major platforms like Microsoft, Google, and AWS. We provide custom software development, managed IT services, data analytics, cloud solutions, DevOps & automation, project management & business analysis, and QA services.

About the Role:

Oblytech is seeking a skilled ServiceNow Technical Consultant with solid expertise in CMDB, Discovery, and ITOM. In this role, you will support enterprise customers by maintaining and enhancing their ServiceNow platform, with a strong focus on configuration management, service mapping, infrastructure visibility, and operational health.

You will be responsible for administration, development, support, troubleshooting, and continuous improvement across CMDB and Discovery-related capabilities,



while working closely with customer and internal teams in a global delivery model.

Key Responsibilities:
- Provide day-to-day support for ServiceNow CMDB, Discovery, and ITOM-related processes, including incident resolution, service requests, and defect fixes.
- Manage and maintain CMDB health, including identification, reconciliation, normalization, and data quality improvements.
- Configure, administer, and optimize ServiceNow Discovery for servers, network devices, cloud resources, and other infrastructure components.
- Support implementation and maintenance of Service Mapping and related ITOM capabilities.
- Monitor and troubleshoot Discovery schedules, credentials, MID Servers, probes, sensors, patterns, and identification errors.
- Develop and enhance CMDB and ITOM workflows, business rules, scripts, and automation to improve operational efficiency.
- Collaborate with infrastructure, cloud, and a

📌 Servicenow Technical Consultant (Hyderabad)
🏢 Oblytech
📍 Hyderabad