Key Responsibilities:
- Provide day-to-day IT infrastructure and end-user support.
- Install, configure, maintain, and troubleshoot Windows, Linux, and macOS / MacBook systems.
- Support laptops, desktops, operating systems, business applications, and peripherals.
- Troubleshoot LAN, Wi-Fi, internet connectivity, VPN, DNS, DHCP, and basic network issues.
- Support routers, switches, wireless access points, and network-connected devices.
- Support Microsoft 365, email, collaboration, and conferencing tools.
- Maintain and troubleshoot conference-room systems and related equipment.
- Handle employee IT issues related to login, email, application access, system performance, connectivity, and peripherals.
- Support user-account creation,



password resets, MFA, access configuration, and IT-related onboarding/offboarding activities.
- Install approved software, operating-system updates, patches, antivirus, and endpoint-security tools.
- Maintain records of laptops, desktops, monitors, peripherals, and other IT assets.
- Perform routine system and infrastructure health checks.
- Assist with basic backup verification and recovery activities, where applicable.
- Maintain basic IT operational documentation and issue-resolution records.

📌 IT Infrastructure Executive (Bengaluru)
🏢 Mindlogicx Infratec
📍 Bengaluru