Customer Service Executive

Company:
Sinai Spark

Location:
Calicut, Kerala

Job Type:
Full-Time | On-Site

Experience:
0–1 Year

About Sinai Spark

Sinai Spark is a globally focused
business advisory and corporate services firm
supporting entrepreneurs, investors, and enterprises in establishing, operating, and expanding their businesses across international markets.

With a strong presence across
Saudi Arabia, the GCC, India, the UAE, the UK, and other global markets
, Sinai Spark provides end-to-end business solutions covering
business setup, company formation, licensing, regulatory and compliance support, legal and corporate advisory, PRO/GRO services, visa processing, corporate banking facilitation, and ongoing business support
.

Our mission is to simplify complex business processes and help clients enter and operate in current markets with confidence. Through our growing international network, market expertise, and professional service approach, Sinai Spark supports businesses at every stage of their journey—from
market entry and company setup to compliance,



operations, and expansion
.

Role Overview

We are looking for a
Customer Service Executive
to join our Calicut team. The role involves communicating with clients, understanding their requirements, providing accurate information about our services, coordinating with internal teams, maintaining documentation, and ensuring timely follow-up throughout the client journey.

Key Responsibilities
- Handle client inquiries through calls, WhatsApp, email, and other communication channels.
- Understand client requirements and provide accurate information about our services and processes.
- Coordinate with internal teams to ensure timely updates and follow-ups.
- Maintain accurate client records, documents, and service-related information.
- Follow up with clients regarding pending documents, applications, and requirements.
- Assist in preparing basic reports, records, and client updates.
- Maintain professional communi

📌 CS Executive (Kozhikode)
🏢 Sinai Spark Global
📍 Kozhikode