Dear Candidate,

Greetings from Saffron Leaf Collective

We are pleased to announce exciting career opportunities within our growing hospitality ecosystem based in Dehradun. With over 11 years of excellence, we specialize in delivering premium experiences across luxury stays, weddings, fine dining, and boutique hospitality.

Our Portfolio Includes:

* Hotel Saffron Leaf – 37-key premium city hotel (GMS Road)

* The Qila – Fine Dine & Cocktail Bar

* 19th Century – Glass Floor Dining Experience (Mussoorie)

* W567 – Boutique Stay, Rajpur Road

* Qupid Lawn – Premium outdoor celebration venue

* XOXO Patisserie – Artisanal bakery & desserts

We are currently hiring for the following positions at Hotel Saffron Leaf:

Open Positions:

* Front office Associate

Position Summary:

Front Office Associate – Duties & Responsibilities

1. Guest Service
- Welcome and greet guests warmly upon arrival.
- Assist guests with check-in and check-out procedures.
- Handle guest queries, requests, and complaints professionally.
- Provide information about hotel facilities, services,



timings, and local attractions.
- Ensure a pleasant and personalized guest experience.

2. Reservations & Room Management
- Handle room reservations, modifications, cancellations, and inquiries.
- Verify guest details and booking information.
- Coordinate with Reservations and other departments regarding room availability.
- Ensure accurate allocation of rooms as per guest requirements.

3. Front Desk Operations
- Maintain accurate records of guest arrivals, departures, and room status.
- Process payments, bills, and receipts accurately.
- Maintain proper cash handling and follow hotel financial procedures.
- Ensure all guest information is entered correctly into the PMS.

4. Guest Communication
- Answer telephone calls and respond to guest emails/messages professionally.
- Handle wake-up calls and guest requests promptly.
- Maintain transparent and courteous communication with guests at all times.

5. Coo

📌 Front Office Associate (Dehradun)
🏢 Hotel Saffron Leaf
📍 Dehradun