Job Description
- Plan and conduct training programs for restaurant and support staff.
- Conduct induction and onboarding training for recent joiners.
- Identify training needs based on employee performance and operational requirements.
- Develop and deliver training content, SOPs, and learning materials.
- Conduct training on product knowledge, customer service, hygiene, food safety, and operations.
- Conduct regular refresher and on-the-job training across outlets.
- Track training attendance, assessments, completion, and employee training records.
- Evaluate training effectiveness through assessments and feedback.
- Coordinate with HR and Operations to identify skill gaps and training requirements.
- Maintain training calendars, MIS, reports, and training documentation.
- Support implementation and adherence to SOPs and operational standards across outlets.

Interested candidates can apply and share CV on [email protected]

📌 Executive - Training (New Delhi)
🏢 Grover Sweets
📍 New Delhi