Role: ServiceNow Tech Lead

Location: Pune

Work Mode: Onsite(4-5 days must)
- Total 15+ years of experience including 10 years in ServiceNow ITSM, ITOM, OMT and Java.
- Must have knowledge of end to end implementation, customization and enhancement of ServiceNow and its integration with third party tools
- Must have ability to do process flow analysis and process redesign.
- Responsible for sharing the best practices and consultation throughout the technical design of the project.
- Responsible for producing a detailed functional design document to match customer requirements.
- Ability to co team with the Technical Team to produce a technical specification for custom development and systems integration requirements
- Should have knowledge of automation projects.
- Strong desire to maintain current ServiceNow knowledge through self study and utilization of available training.
- Should be able to manage customer and business analysts, project managers and other stakeholders in the project.
- Solid understanding of risk frameworks such as ISO 27001, NIST, SOX, etc.
- Expertise in ServiceNow scripting, workflows, data model customization, and integrations (REST/SOAP APIs).

📌 ServiceNow Tech Lead (Pune)
🏢 Tekskills
📍 Pune