Position: Service Engineer Coordinator
Department: Service / After-Sales
Location: Chennai
Experience: 1–3 Years
Key Responsibilities
- Coordinate daily service calls and customer complaints.
- Schedule and assign service engineers for customer visits.
- Coordinate with customers regarding service requirements and visit schedules.
- Follow up with service engineers on job status and completion.
- Maintain service reports, job cards, and customer records.
- Coordinate spare parts and other service requirements with internal teams.
- Monitor pending service complaints and ensure timely closure.
- Prepare daily/weekly service status reports for management.
- Coordinate with Sales, Production, and Service teams for after-sales support.
Skills & Qualifications
- Diploma / ITI / B.E. / B.Tech in Mechanical, Electrical, Electronics, or related field.
- Basic knowledge of mechanical and electrical systems.
- Positive troubleshooting and problem-solving skills.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
📌 Service Engineer (Poonamallee)
🏢 chanlong manufacturing and trading
📍 Poonamallee
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