Senior Software Engineer – AgentOps

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About the Role

We are looking for a Senior Software Engineer to design, build, and scale enterprise-grade agentic AI systems within the AgentOps. This role goes beyond traditional GenAI engineering - focusing on agent orchestration, context engineering, and production-grade AI systems that automate and transform business workflows through Agents.

You will work at the intersection of LLMs, software engineering, and platform design, owning solutions end-to-end - from ideation to production - while ensuring reliability, safety, and measurable business impact.

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Why Join AgentOps
- Work on cutting-edge agentic AI systems at enterprise scale
- Help build a symbiotic workforce of humans and AI agents
- Solve real business problems across enterprise
- Be part of shaping next-gen AI engineering practices

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Key Responsibilities

1. Agentic System Design & Development
- Design and build multi-agent systems and orchestrated workflows for enterprise use cases




- Develop AI-powered solutions using existing SOTA LLMs from hyperscalers and enterprise data sources
- Implement RAG pipelines, knowledge retrieval, and context-aware reasoning systems

2. AgentOps Lifecycle Ownership
- Own full lifecycle: intake → design → validation → deployment → monitoring → improvement
- Ensure Observability, evaluation frameworks, and guardrails are in place

3. Platform & Integration Engineering
- Integrate AI solutions into Teams, web apps, and enterprise systems
- Build APIs, backend services, and orchestration layers for scalable deployments
- Should be well versed with one of the public cloud platform (AWS or Azure or GCP)

4. Observability, Reliability & Governance
- Implement monitoring (latency, accuracy, failure modes) and logging pipelines
- Ensure responsible AI practices, security, and compliance
- Optimize models and workflows for cost, performance, and scalability

5. Innovation & Business Impact
- Partner with product and business te

📌 Senior Software Engineer – AgentOps (Bengaluru)
🏢 Pearson
📍 Bengaluru