Customer Success Executive (Pune)

Customer Success Executive (Pune)

20 Aug
|
scanO
|
Pune

20 Aug

scanO

Pune

ABOUT SCANO

scanO AI is an AI-powered oral health screening platform backed by the Google for Startups Accelerator. Built on a dataset of over 1.5 million expert-labeled scans, our technology detects 40+ oral conditions and is deployed across 1,000+ clinics in 9+ global markets. We are a profitable, founder-led company headquartered in Pune, with operations across India, the UK, UAE, South Africa, and Singapore.

THE ROLE

This is a city-level ownership role. You are the face of scanO in your geography, responsible for activating every new clinic that comes on board, keeping every existing client engaged and scanning, and growing the scanO presence through on-ground events, institutional partnerships, and community outreach. You own every client relationship in your territory, end to end.

WHAT YOU WILL OWN

*Clinic Activation and Launch*

Inauguration support: Coordinate and execute clinic launch events for new scanO Air installations. Manage logistics, invitations, and on-site presence to ensure every current clinic goes live with visibility and momentum.

Onboarding and training:



Conduct structured onboarding sessions via Zoom, Google Meet, or in-person for doctors, administrators, and clinic staff. Drive first scan within the first week of deployment.

Workflow configuration: Adapt the platform to how each clinic actually operates, from a single-chair practice to a multi-location enterprise group.

COMPENSATION

Fixed base: Rs. 18,000 per month.

Performance incentive: Up to Rs. 6,000 per month, paid monthly against three targets: active clinic rate, institutional partnerships closed , and screening camps executed. Targets reset each month. No cap on the partnership incentive

Total CTC at target: Rs. 24,000 per month (Rs. 2,88,000 per annum). Exceptional performers who exceed all targets consistently will be reviewed for base revision at the 6-month mark.

Travel reimbursement: Actual fuel or transport costs reimbursed for travel within your assigned territory, up

📌 Customer Success Executive (Pune)
🏢 scanO
📍 Pune

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