Role & responsibilities
- Welcome patients, visitors, and attendants in a courteous and qualified manner.
- Register new patients and verify demographic and insurance details.
- Schedule, reschedule, and confirm outpatient appointments with doctors and departments.
- Manage patient check-in and check-out processes efficiently.
- Guide patients and visitors regarding hospital services, departments, and consultation procedures.
- Answer phone calls, emails, and walk-in inquiries promptly and professionally.
- Coordinate with doctors, nurses, billing, diagnostics, and other departments to ensure seamless patient flow.
- Maintain accurate patient records in the Hospital Information System (HIS).
- Handle cash, receipts, and billing-related documentation as per hospital policies (if applicable).
- Assist patients with admission procedures and discharge coordination.




- Ensure patient confidentiality and compliance with hospital policies.
- Address patient concerns and escalate complaints to the appropriate department when necessary.
- Maintain cleanliness and organization of the reception area.
- Prepare daily reports on patient registrations, appointments, and front office activities.
- Support administrative tasks assigned by the reporting manager.

Preferred candidate profile
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Proficiency in MS Office and Hospital Information Systems (HIS).
- Good organizational and multitasking abilities.

📌 Walk-in || Front Office Executive (Chennai)
🏢 MIOT International
📍 Chennai