20 Aug
|
JOLLYDAYS ADVENTURES
|
India
20 Aug
JOLLYDAYS ADVENTURES
India
JOLLYDAYS ADVENTURESTravel Operations Intern
Position: Travel Operations Intern
Vacancies: 5
Work Mode: Work From Home
Employment Type: Part time Internship
Timings: Flexible
Location: Remote
Internship: Paid + Performance Incentives
About JollyDays Adventures
JollyDays Adventures is a travel and adventure company focused on weekend trips, trekking experiences, backpacking, sightseeing and adventure getaways.
We are looking for enthusiastic individuals who enjoy travel, interacting with people and managing bookings to join our team as Travel Operations Interns.
Role Overview
As a Travel Operations Intern, you will be responsible for handling customer enquiries, WhatsApp bookings, customer details, payment confirmations, follow-ups and basic trip coordination.
You will be one of the primary points of contact between JollyDays Adventures and our customers.
Key ResponsibilitiesCustomer & WhatsApp Management
- Handle customer enquiries received through WhatsApp.
- Respond to customers professionally and promptly.
- Share trip details, itineraries, prices and inclusions.
- Explain pickup points, accommodation, food, transportation and activities.
- Answer customer questions regarding trips and bookings.
- Follow up with interested customers.
Booking Management
- Handle customer bookings through WhatsApp.
- Collect required customer information.
- Verify reservation/payment details.
- Update booking status in the company's Google Sheet/booking system.
- Maintain accurate passenger lists.
- Track confirmed, pending and cancelled bookings.
Customer Details Collection
Collect and maintain:
- Customer Name
- Contact Number
- Age
- Number of Seats
- Pickup Point
- Emergency Contact
- Payment/Reservation Status
- Special Requirements, if applicable
Payment & Booking Follow-Up
- Share official payment details provided by JollyDays Adventures.
- Verify payment screenshots/details.
- Follow up for pending reservation or balance payments.
- Ensure only confirmed and pai
📌 Travel operations Intern (India)
🏢 JOLLYDAYS ADVENTURES
📍 India